It's not like my mom was not tech-savvy. It wasn't that she was ungrateful that I helped her with her computer. It was most certainly not because she didn't love me. So why didn't she write me a nice review? That's a very good question, and it brings up an important point: people are busy. The internet is complicated. People are selfish, and nobody cares about your customer reviews more than you. Not even your own mother. The fact that it's difficult to get even your own mother to write a review perfectly illustrates how challenging it can be to get your customers to write you nice reviews.