Category: Reputation Management

January 31, 2021
Why Even Your Own Mama Won't Write You a Nice Review

I remember back in the day when I was running my computer repair business. I often fixed my family and friend's computers, free of charge. The only thing that I asked of them was to write me a nice customer review to help build my business' online reputation. But did they write customer reviews? Occasionally--but […]

December 12, 2020
The #1 Way to Destroy Your Company's Reputation? Argue with Customers Online

Reputation Management is crucial to an online marketing campaign. Customers look at your star-rating to see if you're reliable, and often they'll look at individual reviews too. Replying to reviews shows potential customers that you're engaged, and care about the quality of your service. What happens though, when you've got an angry customer writing bad […]

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